Question 1

What does Melbourne Bookkeeping & Automation do?

Accepted Answer

We help small to medium businesses streamline their financial operations through modern bookkeeping, workflow automation, business analysis, and AI-enabled systems. Our goal is to reduce admin, improve reporting, and build scalable back-office processes.

Question 2

Which industries do you work with?

Accepted Answer

We work across a wide range of industries including trades, professional services, ecommerce, and growing SMEs. If your business has repetitive admin, scaling pressures, or messy finance workflows, we can help.

Question 3

Do you offer bookkeeping packages as well as one-off services?

Accepted Answer

Yes. We provide ongoing monthly bookkeeping packages for different business sizes, and also offer one-off services such as catch-up bookkeeping, end-of-year prep, Xero/QuickBooks setup, and targeted automation builds.

Question 4

What is TradieVoice Automation?

Accepted Answer

TradieVoice Automation is an all-in-one admin and finance automation setup for busy tradies. It connects quoting, invoicing, job costing, hours tracking, and daily financial insights, with optional voice-to-quote and voice note conversion workflows.

Question 5

What kinds of automation do you build?

Accepted Answer

We design and implement automation using tools like Microsoft Power Platform, Zapier, and integrated accounting apps. This can include invoice capture and approvals, recurring invoicing, client onboarding, document management, reporting dashboards, and end-to-end workflow redesign.

Question 6

Do you build AI assistants or custom GPTs?

Accepted Answer

Yes. We create bespoke AI assistants, including custom GPT solutions that act as internal knowledge bases or smart workflow helpers. We handle setup, integration, permissions, and ongoing optimisation so the assistant delivers reliable business value.

Question 7

How do your Business Analysis & Systems Design engagements work?

Accepted Answer

We start with a deep review of your current workflows and systems, then deliver an actionable strategy and automation roadmap. Engagements can include operational reviews, process mapping, dashboard design, tool selection, and implementation support.

Question 8

What accounting platforms do you support?

Accepted Answer

We primarily work with Xero and QuickBooks, and integrate with supporting apps such as ApprovalMax, Tipalti, EzyCollect, and others depending on your needs.

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